Two recent studies conducted by VoIP telephony provider Telebrands found that consumers are using VoIP phones more frequently and are choosing the latest technologies. “From Our Surveys,” a survey of over 5,000 VoIP users, found that consumers are expecting from VoIP providers what they currently get from traditional telephone companies, which is quality, high-speed connectivity. And they want to use a VoIP provider that understands their usage habits and is able to develop, in collaboration with them, services and applications that can meet those needs. A lot of these factors are driven by industry, marketing and pricing research.
There are already a number of factors that have contributed to the higher popularity of VoIP phones – the economic recession has been taking its toll on industry players alike, particularly the phone system companies. They are forced to adjust to new technology that is rapidly gaining in popularity among consumers.
The government also recognized the growing popularity of VoIP for business purposes.
The Government Act on Telecommunications (GATS) was implemented in 2020, which allows for greater competition between phone service providers, and therefore lowers prices for the consumer. The GATS also permits providers to charge customers on a per minute basis, enabling new phone users to enjoy all the advantages of a regular phone without paying extra fees.
The introduction of new services like call forwarding and live help service have further improved the consumer experience. Furthermore, mobile devices like cell phones and PDA’s allow users to keep in touch with family and friends even when they are not in the same place, thus making the idea of long distance calls obsolete.
Phones are portable, which makes them ideal for people who want to work from home and also travel a lot. With call forwarding, customers can now make and receive calls from any phone, in any location. Moreover, these phones come with a high speed broadband connection, making them useful for internet connectivity. Companies also realized that the best way to promote their products is to partner with industry experts, so they built dedicated lines with Telebrands to support their businesses. Telebrands offers its clients the cutting edge technology of VoIP, and they take care of all the technical issues, such as installation, maintenance and upgrades.
Telebrands offers two distinct types of services.
The first one is call forwarding, which allows customers to make free calls in more than one country at the same time. To take advantage of this service, you will need to activate your service with Telebrands, and then you will be able to call from anywhere in the world for free.
The second type of services offered by Telebrands is Business VoIP services. In this service, Telebrands offers technical support, installation and ongoing maintenance of all the required network equipment for its clients’ VOIP phones. This type of service includes call handling, automatic signaling, call forwarding, multimedia call features, localization of callers, global conference calling, and more.
Customers will also find that this organization provides technical support for their customers’ computers and also for their VOIP devices. Most Telebrands customers usually use computers as their primary workplace device and VoIP phones as extensions to their laptops. This saves them time, money and increases productivity.
For larger businesses, Telebrands also offer private and home telephone numbers for service providers and customers. This way, companies can enjoy the same quality of service price they enjoy for their clients.
Telebrands also offers assistance with the integration of internal and external VoIP phone systems in order to improve communication efficiency. This service offers localization services, technical support and training, installation of wireless devices for handsets and portability of services to and from locations. It also offers training and knowledge transfer services for existing and potential customers of Telebrands, as well as promoting the introduction of other VoIP phone companies in the market.
The demand for VOIP phones has steadily increased because of its special characteristics and its widespread adoption in business and residential settings. It is also an excellent choice for people who are in a hurry and would rather have immediate access to the Internet. Most people prefer its simplicity of use, its wireless nature and its efficiency.